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So, what exactly is
risk management, and why does it matter? In simple terms, it’s about
identifying potential risks and taking steps to prevent them. Our goal is to ensure that students, teachers, and supervisors can enjoy the experience
without worrying about safety issues. Let’s take a look at how we achieve this.
1. Planning for Safety: Our Risk Management Strategy
A well-planned tour starts long before students step onto the bus or board a plane. Our risk management strategy follows the Queensland Government’s Working with Children Check (Blue Card) guidelines, ensuring that all staff, coordinators, and drivers are vetted and trained to provide a safe and secure environment.
Before each tour, we:
✔️
Tailor itineraries to suit the school's specific needs.
✔️ Ensure
all travel arrangements meet government transport safety standards.
✔️ Verify that
all accommodation and meal providers meet strict hygiene and security requirements.
✔️ Ensure our team has
current Public Liability Insurance ($20 million coverage).
2. The Right People for the Job: Trained Coordinators and Drivers
A tour is only as good as the people running it. Our On-Tour Coordinators are there every step of the way, making sure that schedules run smoothly and safety protocols are followed.
👉 What do our Coordinators do?
And let’s not forget our coach drivers! They aren’t just drivers—they’re experienced professionals who:
🚍 Hold
all necessary licenses and accreditations.
🚍 Follow
National Driver Work Diary and Log Book guidelines for safe driving hours.
🚍 Are friendly, professional, and great with students.
3. Travel Safety: From Buses to Boarding Passes
Safe and Comfortable Coaches
We understand that long bus rides need to be comfortable and safe. That’s why all our coaches are:
🚌
5-star, air-conditioned vehicles with reclining seats.
🚌
Fitted with lap/sash seat belts (and yes, wearing them is mandatory!).
🚌 Equipped with
TV/DVD/CD players and PA systems for entertainment.
💡 Important: For health and safety reasons, students cannot remain on the coach alone while the group is at a venue, and only water is allowed on board.
Flying? No Problem!
For air travel, we ensure that students:
✈️ Have the correct
identification (school ID or a verified letter).
✈️ Follow airline group travel policies for
smooth check-ins and boarding.
✈️ Are
supervised at all times, ensuring no one gets lost in a busy airport!
4. Health and Wellbeing: Looking After Students on Tour
COVID-19 Safety
While there are no current government mandates, we strongly recommend that all students and supervisors take a Rapid Antigen Test (RAT) the night before departure to minimize any risk of spreading illness.
First Aid and Medical Care
While our team is trained to assist in emergencies, the touring school is responsible for first aid and medical needs. This includes:
🩹 Carrying a
first aid kit.
🚑 Having a
plan for students with pre-existing medical conditions.
💊 Ensuring students with motion sickness
sit at the front of the bus and have necessary medication.
💡 Tip: Hydration is key! We provide refillable water bottles for students to ensure they drink enough water throughout the trip.
5. Accommodation and Meal Safety
We only work with accommodation providers that meet strict safety and hygiene standards. Additionally, students and supervisors:
🏨 Are
only allowed in designated school group accommodations.
🏨 Must
supervise students at all times—our team does not take responsibility for student supervision in accommodations.
For meals, special dietary requirements must be submitted at least 21 days before the tour to ensure we can cater to all needs.
6. On-Tour Rules: Keeping Things Running Smoothly
Boarding & Disembarking Buses
Supervision at Public Venues
At museums, parks, and attractions, students must always stay in groups with an assigned supervisor. Public restrooms must be checked before students enter.
No Mobile Phones for Students
To prevent distractions and privacy issues, students are not allowed to bring mobile phones or WiFi-enabled devices. Schools should provide a designated contact number for parents to reach students if necessary.
7. Handling Emergencies & Unforeseen Changes
Even with the best planning, unexpected things happen. Our approach? Stay calm and have a backup plan!
🔄
If an itinerary change is needed (e.g., bad weather, flight delays), we immediately coordinate with teachers to make alternate arrangements.
🚨
In case of injury or illness, the touring school is responsible for first aid, but our team will assist in arranging medical care.
🧳
Lost luggage? We help track it down and ensure students have essentials in the meantime.
8. Cancellation Policy: What Happens if Plans Change?
Life is unpredictable, so we provide clear cancellation policies:
📅
More than 35 days before departure: Loss of non-refundable deposit.
📅
Less than 35 days before departure: Loss of full final payment.
📅
If the tour is canceled due to government regulations: Schools are responsible for extra costs (e.g., return travel, quarantine).
💡 Pro Tip: Travel insurance isn’t included in our package, so we highly recommend that all passengers have their own!
Final Thoughts: Safety First, Fun Always!
At EducaTours of Australia, we’re passionate about creating memorable educational experiences while ensuring every student, teacher, and supervisor feels safe and supported.
By planning carefully, following safety guidelines, and maintaining clear communication, we make sure your school tour is not just educational, but also worry-free and exciting.
Ready to book your next adventure? Let’s make it happen—safely and smoothly! 🚀
For more details, reach out to us at 📧 tours@educatours.com.au or call 📞 (07) 3424 7898.
All Rights Reserved EducaTours of Australia
ABN: 15 117 125 520